Return policy

 

The Scrub Club Return Policy

We want you to love your purchase! If you’re not completely satisfied, please review our return policy below:

Standard Returns

  • Returns within 30 days of purchase will be refunded to the original form of payment, EXCEPT for cash purchases. NO CASH REFUNDS will be given.

  • Returns after 30 days will be issued as a Store Credit or Gift Card.

Return Conditions

All returned items must meet the following criteria:

  • In brand new condition

  • Unworn, unwashed, and tags attached

Non-Returnable Items

We do not accept returns or exchanges on the following:

  • Stethoscopes

  • PPE

  • Shoes

  • Monogrammed items

  • Holiday or Clearance items

Unclaimed Orders

  • Non-custom items not picked up within 30 days of pickup notification will be restocked.

  • A Store Credit will be issued, minus a 10% restocking fee.