Shipping Policy

The Scrub Club
8527 State Road 70 East
Bradenton, FL 34202
Phone: 941-755-9669
Email: sales@thescrubclub.com

Effective Date: Oct 1, 2025

At The Scrub Club, we are committed to getting your orders to you quickly, securely, and at a fair price. Please review the following shipping policy for information on delivery times, costs, and what to expect when shopping with us.

Shipping Destinations

We currently ship to all addresses within the United States, including all 50 states, Washington, D.C., and U.S. territories.
International shipping is not available at this time.

Shipping Options & Costs

  • Flat Rate UPS 2-Day Shipping: $9.00 per order

  • FREE Shipping: Available on orders over $250 (before taxes and discounts)

Shipping fees are calculated at checkout. No additional handling or packaging fees will be charged unless specifically stated.

Order Processing Times

  • Orders are typically processed within 3–5 business days from the date of purchase.

  • Processing time may be extended during peak seasons, sales events, or holidays.

  • Business days do not include weekends or major U.S. holidays.

If there is any expected delay in processing your order, we will notify you by email.

Delivery Timeframes

After your order has been processed, it will be shipped via UPS 2-Day Shipping.
Estimated delivery time is 2 business days from the date of shipment.

Please note:

  • Delivery times are estimates and may vary based on location, weather, and carrier conditions.

  • The Scrub Club is not responsible for delays caused by shipping carriers or other unforeseen events.

Order Tracking

Once your order ships, you will receive a shipping confirmation email that includes your tracking number and carrier information.
You can use this to monitor your shipment’s status directly with UPS.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date at:
📧 sales@thescrubclub.com
📞 941-755-9669

If reporting damage, please include clear photos of the damaged packaging or items. We will work with the shipping carrier to resolve the issue and offer a replacement or refund, as applicable.

Additional Information

  • We do not ship hazardous or oversized items that require special handling.

  • Orders containing backordered or pre-order items may take longer to process. We will notify you of any delays.

  • Please ensure your shipping address is correct at checkout. The Scrub Club is not responsible for delays or lost packages due to incorrect addresses.

Customer Support

For any shipping-related inquiries, please reach out:

📧 Email: sales@thescrubclub.com
📞 Phone: 941-755-9669

We aim to respond within 1–2 business days.

Thank you for choosing The Scrub Club. We appreciate your business and are committed to making your shopping experience smooth and reliable!